Privacy Policy
At LawnSmile, your privacy is important to us. This privacy policy outlines the types of personal information we collect from our customers and website visitors, how we use this information, and the steps we take to protect your privacy in compliance with applicable laws.
1. Information We Collect
We collect personal information (such as name, email, phone number, service address, payment information, etc.) when you:
- Request a quote for lawn care services
- Book an appointment or schedule services
- Contact us via phone, email, or our website
- Subscribe to our newsletter or other updates
- Provide feedback or reviews on our services
2. How We Use Your Information
We use your personal information to:
- Provide lawn care services as requested
- Communicate with you regarding your bookings, inquiries, or customer support needs
- Send promotional materials, special offers, or service updates (you can opt out at any time)
- Improve our services based on your feedback and usage patterns
- Comply with legal obligations and respond to legal requests or inquiries
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers and partners who help us deliver our services, such as payment processors, lawn care teams, and customer support
- Law enforcement or government authorities if required by law, or to protect our business rights and safety
4. Data Security
LawnSmile takes the security of your data seriously. We have implemented industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure, including:
- Encryption of sensitive data (e.g., payment details)
- Secure servers and data storage solutions
- Restricted access to personal data to authorized personnel only
Despite these precautions, please be aware that no online system is completely secure, and there is always some risk when sharing information over the internet.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage
- Tailor marketing and promotional efforts to user preferences
You can adjust your browser settings to decline cookies or alert you when cookies are in use. However, disabling cookies may affect your ability to fully access some features of our website.
6. Your Rights
You have the right to:
- Access and update the personal information we hold about you
- Request the deletion of your personal data (subject to legal and contractual obligations)
- Withdraw consent for marketing communications
- Lodge a complaint with a relevant data protection authority if you believe your data has been misused
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the revised effective date indicated at the top.